Job Description

We are launching a clinician-led, mental-health-primary PHP/IOP in the University area of Charlotte and are seeking an experienced Business Development Manager to lead referral development and census growth from day one.

This is not an entry-level or “learn the market” role. We are specifically looking for a senior business development professional who already has established referral relationships in the Charlotte behavioral health ecosystem and can immediately activate those relationships to drive admissions.

Key Responsibilities

• Develop, maintain, and expand referral relationships with:
• Therapists and group practices
• Psychiatrists and prescribers
• Hospitals and discharge planners
• Primary care and specialty providers
• Employee Assistance Programs (EAPs)
• Other aligned healthcare partners
• Drive consistent, ethical admissions growth for PHP and IOP levels of care
• Represent the program professionally in the community through in-person outreach, meetings, and events
• Maintain accurate referral tracking and follow-up to ensure strong conversion and continuity of care
• Collaborate closely with clinical leadership to ensure appropriate placements and high-quality handoffs
• Provide market feedback on referral trends, competitive dynamics, and growth opportunities

Required Qualifications (Non-Negotiable)

• 5+ years of business development experience in behavioral health
• Direct, recent experience in the Charlotte, NC market
• Existing, active referral relationships that can be leveraged immediately
• Proven track record of driving census growth for PHP, IOP, residential, or related levels of care
• Strong understanding of ethical marketing practices and compliance in behavioral health
• Excellent interpersonal, communication, and relationship-management skills

Preferred Background

• Experience working with mental-health-primary programs (PHP/IOP strongly preferred)
• Familiarity with private insurance and out-of-network referral dynamics
• Experience collaborating closely with clinicians and executive leadership

What We Offer

• Opportunity to help build and shape a high-quality, clinician-led program from the ground up
• Leadership visibility and direct access to executive decision-making
• Competitive compensation with performance-based incentives (details discussed with qualified candidates)
• A culture focused on clinical excellence, integrity, and long-term sustainability—not volume at any cost

Important Note

Candidates must already be established in the Charlotte behavioral health community . This role is designed for someone who can step in immediately with existing relationships and begin generating referrals—not someone who needs to build a network from scratch.

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